Last Updated: January 21, 2025.
At The Pet Plaza (“we”, “our”, “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://thepetplaza.com (“Site”).
By using this site, you agree to the terms outlined in this policy.
1. What Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, shipping/billing address, phone number
- Order Details: Products purchased, payment method (processed via third-party providers)
- Device Info: IP address, browser type, time zone, and cookies
- Behavioral Info: Pages viewed, time spent on site, referring URLs
2. How We Use Your Information
We use your data to:
- Process and fulfill orders
- Provide customer support
- Send updates and promotions (if you opt in)
- Analyze site performance and improve user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal data. We only share it with trusted third parties to help operate our store, including:
- Payment processors
- Shipping carriers
- Email marketing tools
- Website analytics providers (e.g., Google Analytics)
4. Your Privacy Rights
- Depending on where you live, you may have additional privacy rights:
GDPR (EU/UK Residents)
- You have the right to access, correct, delete, or restrict how we use your data.
CCPA (California Residents)
- You may request access to or deletion of your data, and opt out of the sale of personal information.
TDPSA (Texas Residents)
- You have the right to access, correct, delete, or restrict how we use your data.
- To exercise any of these rights, contact us here
- We may ask you to verify your identity before processing requests.
5. Cookies & Tracking
- We use cookies and similar technologies to personalize your experience and analyze traffic.
- You can manage cookies through your browser settings.
- Learn more in our Cookie Policy.
6. Data Retention
- We keep your data only as long as necessary to fulfill the purposes outlined in this policy, unless the law requires a longer retention.
7. Security
- We take steps to protect your data using secure server technologies and encryption. However, no method is 100% secure, so please use our site with awareness.
8. Children’s Privacy
- We do not knowingly collect data from minors.
9. Changes to This Policy
- We may update this policy occasionally. Any changes will be posted here, and the date will be updated above.
10. Contact Us
- If you have any questions about our Privacy Policy, you may contact us here.