Privacy Policy

Last Updated: January 21, 2025

At The Pet Plaza (“we”, “our”, “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://thepetplaza.com (“Site”).

By using this site, you agree to the terms outlined in this policy.

1. What Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, shipping/billing address, phone number
Order Details: Products purchased, payment method (processed via third-party providers)
Device Info: IP address, browser type, time zone, and cookies
Behavioral Info: Pages viewed, time spent on site, referring URLs

2. How We Use Your Information

We use your data to:

Process and fulfill orders
Provide customer support
Send updates and promotions (if you opt in)
Analyze site performance and improve user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties to help operate our store, including:

Payment processors
Shipping carriers
Email marketing tools
Website analytics providers (e.g., Google Analytics)

4. Your Privacy Rights

Depending on where you live, you may have additional privacy rights:

GDPR (EU/UK Residents)

You have the right to access, correct, delete, or restrict how we use your data.

CCPA (California Residents)

You may request access to or deletion of your data and opt out of the sale of personal information.

TDPSA (Texas Residents)

You have the right to know what data we collect, request access and corrections to your data, delete your personal data, and opt out of targeted advertising and data profiling

To exercise any of these rights, contact us here.

We may ask you to verify your identity before processing requests.

5. Cookies & Tracking

We use cookies and similar technologies to personalize your experience and analyze traffic. You can manage cookies through your browser settings. Learn more in our Cookie Policy.

6. Data Retention

We keep your data only as long as necessary to fulfill the purposes outlined in this policy, unless the law requires a longer retention.

7. Security

We take steps to protect your data using secure server technologies and encryption. However, no method is 100% secure, so please use our site with awareness.